Artificial Intelligence in E-commerceArtificial Intelligence in RetailCustomer Experience (CX) Building Smarter Chatbots: Using AI to Generate Reflective and Personalized Responses by Lila Hernandez June 20, 2025 by Lila Hernandez June 20, 2025 2 minutes read In the realm of user interactions, chatbots have emerged as invaluable tools thanks to …