Tag:

management meetings

Customer Feedback Analysis Digital Payments Fintech Industry
Stripe CEO says company management regularly asks customers for ‘candid feedback’

by Priya Kapoor April 11, 2025

by Priya Kapoor April 11, 2025 2 minutes read

In a move that underscores the importance of customer-centricity in today’s tech landscape, Stripe’s …
AI Innovation Leadership Cross-Border Payments Customer Experience Management
Stripe CEO says he ensures his top leaders interview a customer twice a month

by David Chen April 10, 2025

by David Chen April 10, 2025 2 minutes read

In a recent revelation by Stripe’s CEO, Patrick Collison, a fascinating approach to customer-centricity …