In the realm of customer service, the integration of Artificial Intelligence (AI) agents is …
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Gartner report
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Artificial IntelligenceArtificial Intelligence in Customer ServiceRetail Technology
AI Agents In Customer Service: How To Build And Implement Them Effectively
by Nia Walkerby Nia Walker 2 minutes readIn the realm of customer service, AI agents are becoming pivotal players, transforming the …
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Cloud ServicesDeveloper Productivity ToolsSoftware and Technology
Microsoft urges Office users to upgrade to 365 — or face doom
by Jamal Richaqrds 2 minutes readMicrosoft has recently issued a strong recommendation for Office 2016 and 2019 users to …
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AI and Technology in RetailArtificial Intelligence in Retail
Worldwide spending on genAI to surge by hundreds of billions of dollars
by Nia Walkerby Nia Walker 2 minutes readThe global landscape of generative AI (genAI) is rapidly evolving, with a forecasted surge …