Voice over Internet Protocol (VoIP) has revolutionized communication, shifting from a niche tool to …
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European support call centers
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Agile Practices in Retail IndustryArtificial IntelligenceCorporate Venture Capital
Khosla Ventures among VCs experimenting with AI-Infused roll-ups of mature companies
by Nia Walkerby Nia Walker 2 minutes readIn the fast-paced world of venture capitalism, where innovation and technology reign supreme, a …
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Agile Practices in Retail IndustryAI in Cybersecurity
UK retail giant Co-op warns of disruption as it battles cyberattack
by Nia Walkerby Nia Walker 2 minutes readIn recent news, the UK retail behemoth Co-op finds itself in the throes of …
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Agile Practices in Retail Industry
UK retail giant Co-op warns of disruption as it battles cyberattack
by David Chenby David Chen 2 minutes readIn a recent turn of events, the U.K. retail behemoth Co-op has found itself …
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CybercrimeCybercrime Law EnforcementHuman Trafficking
Thailand Targets Cyber Sweatshops to Free 1,000s of Captives
by Samantha Rowland 2 minutes readIn a significant move towards combating human trafficking and cybercrime, Thai authorities are set …
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3D printing technologyCybercrime Law EnforcementHuman Trafficking
Thailand Targets Cyber Sweatshops to Free 1,000s of Captives
by Lila Hernandez 2 minutes readIn a groundbreaking move against human trafficking, Thai authorities are set to liberate thousands …
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3D printing technologyCustomer Support
Misguided HP customer support approach included forced 15-minute call wait times
by Nia Walkerby Nia Walker 3 minutes readIn a world where customer support is a crucial pillar of any business, efficiency …