Apple recently unveiled its highly anticipated redesign of the iPhone, featuring a sleek new …
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Customer loyalty
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AI in CybersecurityCloud Security and ComplianceData Privacy & Security
CISO’s Guide To Web Privacy Validation And Why It’s Important
by Nia Walkerby Nia Walker 2 minutes readIn the digital age, web privacy is not just a legal requirement but a …
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AI in Customer ServiceBrand ManagementContact Center Management
Top brands deliver inconsistent call centre experiences, survey finds
by Jamal Richaqrds 2 minutes readTop brands are often synonymous with quality and excellence, but a recent survey has …
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3D printing technologyActivism in RetailArtificial Intelligence
Drama at Apple as AI failures cause heads to roll
by Lila Hernandez 3 minutes readDrama at Apple: AI Failures Leading to Organizational Shake-ups In the fast-evolving landscape of …
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3D printing technologyActivism in Retail
Drama at Apple as AI failures cause heads to roll
by Nia Walkerby Nia Walker 3 minutes readDrama at Apple: AI Failures and Organizational Turmoil Apple, known for its innovation and …
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Accounting and FinanceCustomer Experience (CX)Digital Banking
UK Finance Firms At Risk Of Digital Exclusion Ahead of Global Accessibility Day
by Nia Walkerby Nia Walker 2 minutes readAs we mark Global Accessibility Awareness Day on 15th May, it’s crucial to shine …
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advertisingArtificial Intelligence in E-commerceDigital Marketing
YouTube introduces an interactive product feed for shoppable TV ads
by Priya Kapoorby Priya Kapoor 3 minutes readYouTube made a significant move in the advertising realm by unveiling an interactive product …
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AI technology integrationArtificial Intelligence in E-commerceCustomer Experience EnhancementData-Driven PersonalizationRetail Ecosystem Expansion
The Amazonification of Uber: Part II
by Samantha Rowland 2 minutes readThe Amazonification of Uber: Part II In a rapidly evolving digital landscape, the concept …
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Appliances and ElectronicsRetail Services
Samsung Galaxy Club is a new way to buy and upgrade your phone while saving loads of money
by Lila Hernandez 2 minutes readUnlock Savings and Upgrades with Samsung’s New Galaxy Club Samsung has introduced an innovative …
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Customer Relationship ManagementFitness IndustryWearable Technology
Fitness tracker Whoop faces unhappy customers over upgrade policy
by Samantha Rowland 2 minutes readWhoop, the popular fitness tracker brand, recently found itself in hot water with its …