Dropbox Chief Customer Officer Eric Cox Set to Step Down In a recent development, …
Tag:
customer expectations
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Customer EngagementDigital PaymentsFintech Industry
Stripe CEO says he ensures his top leaders interview a customer twice a month
by Lila Hernandez 2 minutes readIn a bold move that emphasizes the importance of customer-centricity, Patrick Collison, the CEO …
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Automotive Retail
Rivian starts a challenging year with a big slip in deliveries
by Samantha Rowland 2 minutes readRivian, the electric vehicle (EV) manufacturer, has kicked off the year with a challenging …
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Artificial IntelligenceCustomer ServiceVoice Recognition Technology
Sanas taps AI to change call center workers’ accents in real time
by Samantha Rowland 2 minutes readIn the realm of voice and speech recognition technologies, innovation is the name of …
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Artificial Intelligence in GamingConsumer Electronics
Will Japan’s weak enconomy mean a cheaper Switch 2 in the US?
by Samantha Rowland 2 minutes readWill Japan’s Weak Economy Result in a Cheaper Switch 2 for U.S. Consumers? As …
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Digital TransformationE-commerceTechnology Integration
Why Your API Strategy Needs a Rethink
by Lila Hernandez 2 minutes readIn the fast-paced realm of modern technology, where innovation is the name of the …
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Retail Industry
Poor customer service costing UK businesses £7.3 billion per month
by Jamal Richaqrds 2 minutes readTitle: The Cost of Poor Customer Service: A £7.3 Billion Wake-Up Call for UK …