Tag:

customer complaints

AI in Customer Service Telecommunications TV and Broadband Services
Ofcom reveals Now Broadband most complained-about broadband/landline provider

by David Chen May 29, 2025

by David Chen May 29, 2025 2 minutes read

Ofcom, the UK’s communications regulator, recently unveiled its latest data on customer complaints within …

Threads Bluesky
Internet Service Providers
CenturyLink nightmares: Users keep asking Ars for help with multi-month outages

by Nia Walker February 10, 2025

by Nia Walker February 10, 2025 3 minutes read

In the world of internet service providers, downtime is the ultimate nightmare for users. …

Threads Bluesky