The recent announcement by Nissan to slash nearly 20,000 jobs worldwide has sent shockwaves …
Tag:
customer-centric strategies
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Mobile NetworksTelecommunications
UK’s smaller mobile networks outshining ‘Big Four’ – Smarty tops Which? list
by David Chenby David Chen 2 minutes readIn the ever-evolving landscape of the UK’s mobile networks, a fascinating shift is taking …
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3D printing technologyArtificial Intelligence in Customer Service
Dropbox Chief Customer Officer Eric Cox plans to step down, per filing
by Samantha Rowland 1 minutes readDropbox Chief Customer Officer Eric Cox Set to Step Down In a recent development, …
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AI and AutomationCustomer Experience ManagementData SecurityOmnichannel StrategyTechnology Integration
The future of CX is happening now
by Priya Kapoorby Priya Kapoor 2 minutes readIn a world where technology is constantly evolving, shaping the way we interact with …
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3D printing technologyAI in Software DevelopmentCollaboration Tools
Amazon concedes that Chime SDK makes far more sense than the Chime application itself
by Priya Kapoorby Priya Kapoor 2 minutes readThe Rise and Fall of Amazon Chime: A Lesson in Prioritizing Innovation In the …