In the ever-evolving landscape of AI technology, the ability to adapt and pivot is …
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customer-centric innovation
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AI in E-commerceOnline Retail
Amazon now lets Prime members add items to upcoming orders with one tap
by Priya Kapoorby Priya Kapoor 2 minutes readIn a move that’s set to streamline the shopping experience for Amazon Prime members, …
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Consumer ElectronicsTelecommunications
1.6 million Brits have used ‘One Touch Switching’ to change broadband provider
by Priya Kapoorby Priya Kapoor 2 minutes readThe UK’s broadband landscape is undergoing a transformation, with over 1.6 million Brits opting …
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Hospitality ServicesOnline Travel Booking
Airbnb will allow US users book stays without paying upfront
by Jamal Richaqrds 2 minutes readIn a move that could revolutionize the way people book accommodations, Airbnb has introduced …
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AI in Customer ExperienceDiversity and InclusionPublic Safety and SecurityRide-Hailing Platforms
Uber is finally letting women riders in the US match with women drivers
by Lila Hernandez 2 minutes readIn a significant move towards enhancing safety and comfort for women riders, Uber is …
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3D printing technologyAI in Customer Service
Beyond Simple Responses: Building Truly Conversational LLM Chatbots
by Lila Hernandez 3 minutes readNavigating the realm of chatbots, we’ve all encountered the infamous phrase, “I’m sorry, I …
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AI in Environmental SustainabilityAutomotive AccessoriesElectric Vehicles
Slate Auto crosses 100,000 refundable reservations in two weeks
by Priya Kapoorby Priya Kapoor 2 minutes readSlate Auto’s Electric Pickup Truck: A Game-Changer in the Making In a remarkable feat …
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AI and Technology IndustryCustomer Loyalty ProgramsHospitality ServicesTransportation ServicesTravel Industry
Uber customers can now earn Delta SkyMiles from rides or deliveries
by Lila Hernandez 3 minutes readIn a strategic move to enhance customer benefits and loyalty, Uber has joined forces …
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Artificial Intelligence in E-commerceArtificial Intelligence in Retail
Amazon’s new AI agent will shop third-party sites for you
by Lila Hernandez 2 minutes readIn a move that could revolutionize online shopping, Amazon has unveiled a groundbreaking AI …
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Banking and Financial ServicesDigital Banking
IPO-bound Chime hopes to boost growth by paying higher interest rates
by Nia Walkerby Nia Walker 2 minutes readTitle: Chime’s Strategic Move: Boosting Growth via Competitive Interest Rates In the realm of …
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