Ofcom, the UK’s communications regulator, is stepping up to enhance the telecoms complaint resolution …
Tag:
Complaint Resolution
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Consumer ProtectionTelecommunications Industry
Ofcom accelerates telecoms complaint resolution for consumers
by Priya Kapoorby Priya Kapoor 2 minutes readOfcom, the UK’s communications regulator, is stepping up its game to enhance consumer protection …
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Retail Industry
Poor customer service costing UK businesses £7.3 billion per month
by David Chenby David Chen 2 minutes readTitle: The Cost of Poor Customer Service: A £7.3 Billion Wake-Up Call for UK …