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automated ticketing systems

AI in Customer Service Automation Technology
Is It Possible To Automate Your Customer Service?

by Lila Hernandez June 6, 2025

by Lila Hernandez June 6, 2025 2 minutes read

In today’s fast-paced digital landscape, customer service plays a pivotal role in shaping the …
Telecommunications
Telecoms companies improve complaint handling but challenges remain, says Ofcom

by David Chen May 22, 2025

by David Chen May 22, 2025 2 minutes read

Telecoms Companies Enhance Complaint Handling: Ofcom Report UK telecoms companies have made significant strides …