Ofcom, the UK’s communications regulator, recently disclosed data showcasing a downturn in complaints during …
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automated customer support
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AI in Customer ServiceTelecommunicationsTV and Broadband Services
Ofcom reveals Now Broadband most complained-about broadband/landline provider
by David Chenby David Chen 2 minutes readOfcom, the UK’s communications regulator, recently unveiled its latest data on customer complaints within …
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Cloud ServicesCustomer Experience (CX)
AWS Launches Centralized Product Lifecycle Page: Transparency and Consolidating Deprecation Info
by Nia Walkerby Nia Walker 2 minutes readAWS has recently introduced a game-changing initiative in the form of its centralized Product …
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3D printing technologyAI in Software DevelopmentArtificial Intelligence
Boomi Delivers Agentstudio for AI Agent Development
by Lila Hernandez 2 minutes readBoomi, a leader in integration platform as a service (iPaaS), has once again upped …
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Artificial IntelligenceArtificial Intelligence in E-commerceFinancial Technology
Klarna’s revenue per employee soars to nearly $1M thanks to AI efficiency push
by Nia Walkerby Nia Walker 2 minutes readKlarna’s Revenue per Employee Soars to Nearly $1M Thanks to AI Efficiency Push In …
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AI in CybersecurityBanking and Financial ServicesCryptocurrency Exchange
Coinbase Agents Bribed, Data of ~1% Users Leaked; $20M Extortion Attempt Fails
by Nia Walkerby Nia Walker 3 minutes readIn a recent alarming development, cryptocurrency exchange giant Coinbase fell victim to a breach …
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Artificial IntelligenceData Management
Unlocking Data with Language: Real-World Applications of Text-to-SQL Interfaces
by Lila Hernandez 3 minutes readUnlocking Data with Language: Real-World Applications of Text-to-SQL Interfaces In the ever-evolving landscape of …
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Bankruptcy and ClaimsGenetic Testing IndustryHealthcare Services
23andMe customers notified of bankruptcy and potential claims —deadline to file is July 14
by David Chenby David Chen 2 minutes readNavigating Uncertainty: Understanding 23andMe’s Bankruptcy and Your Potential Claims In a surprising turn of …
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Banking Software SolutionsDigital Monitoring ToolsFinancial Technology (Fintech)
Revolutionizing Financial Monitoring: Building a Team Dashboard With OpenObserve
by Priya Kapoorby Priya Kapoor 3 minutes readIn the fast-paced world of fintech, where every second counts and every transaction matters, …
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AI in Customer ServiceConsumer Electronics
Is Sky down? How to fix your Sky Glass or Sky Stream
by Priya Kapoorby Priya Kapoor 2 minutes readIs Sky down? How to fix your Sky Glass or Sky Stream As a …