Home » Q&A: Ernst & Young exec details the good, bad and future of genAI deployments

Q&A: Ernst & Young exec details the good, bad and future of genAI deployments

by Samantha Rowland
3 minutes read

The Evolution of AI: Insights from Ernst & Young Executive

Generative Artificial Intelligence (genAI) has been a hot topic in the IT world, with organizations cautiously navigating its potential benefits and challenges. Julie Teigland, a managing partner at Ernst & Young (EY), sheds light on the current landscape of genAI deployments and the hurdles faced by organizations in fully embracing this transformative technology.

Embracing the Mainstream Shift

Teigland notes a significant shift from experimental AI projects to mainstream deployment across industries. While CEOs are enthusiastic about AI initiatives, the technology still encounters barriers to widespread adoption due to skill shortages, data organization challenges, and infrastructure costs. Despite these obstacles, the efficiency and productivity gains offered by AI cannot be ignored.

The Quest for Talent

In the quest for AI success, organizations are seeking diverse skill sets, including data scientists, analysts, engineers, and AI experts. The demand for data scientists remains high, underscoring the foundational role of data in AI utilization. Teigland emphasizes the necessity of bridging the skills gap through strategic partnerships to leverage expertise effectively.

The Power of AI Ecosystems

Teigland highlights the emergence of AI ecosystems, where companies collaborate to harness diverse resources, from gig workers to hyperscalers. While unilateral AI deployment is an option, long-term success hinges on a robust data strategy, infrastructure, and skilled personnel to drive and sustain AI initiatives effectively.

Impact on Software Engineering

The evolving landscape of AI in software engineering, exemplified by “vibe coding,” introduces a paradigm shift in coding practices. While AI enhances coding efficiency, human oversight remains crucial for quality assurance. Teigland emphasizes the importance of organizations exploring AI tools internally to stay ahead of the technological curve.

Unveiling AI’s ROI Potential

Teigland recognizes the productivity gains facilitated by AI tools, enabling professionals to focus on creative tasks and streamline workflows. While the journey to quantifying AI ROI is still evolving, Teigland stresses the need to assess investments in AI skills, infrastructure, and data accessibility to realize tangible returns.

Verticals Poised for AI Success

Certain sectors, such as healthcare, are primed to reap rapid AI ROI due to clear use cases and productivity enhancements. Teigland underscores the sector-specific nature of AI benefits, with industries like R&D and pharmaceuticals witnessing tangible gains. While full automation remains a distant goal, incremental advancements underscore AI’s transformative potential.

AI: A Game-Changer in Evolution

Teigland draws parallels between AI and past technological revolutions, highlighting AI’s transformative impact on professional services and beyond. As AI reshapes industries, Teigland envisions a future where AI augments human intelligence, presenting new opportunities for innovation and problem-solving.

Quantum Computing: The Next Frontier

Teigland underscores the symbiotic relationship between quantum computing and AI, heralding a new era of computational power and problem-solving capabilities. While quantum computing remains on the horizon, its convergence with AI promises groundbreaking advancements in fields like healthcare, sustainability, and climate change.

As organizations navigate the complexities of genAI deployments, Teigland’s insights offer a roadmap for leveraging AI’s full potential while addressing the challenges that come with this transformative technology. The future of AI is not just artificial intelligence—it’s augmented intelligence, poised to revolutionize industries and redefine the way we work and innovate.

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