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Your docs are your infrastructure

by Marie Colvin
2 minutes read

In the realm of software development, the often-overlooked hero that silently upholds the digital infrastructure is documentation. As Fabrizio Ferri-Benedetti, a seasoned technical writer hailing from Splunk and New Relic, aptly puts it, “Your docs are your infrastructure.” In a recent discussion with Ben and Ryan, he shed light on the evolving significance of documentation in the development landscape.

Gone are the days when documentation was an afterthought, a mere box to tick post-development. Today, it is increasingly becoming a pillar of the development process, intertwined with code itself. Quality documentation not only explains how the code works but also why certain decisions were made, providing invaluable insights for both current and future developers.

However, integrating documentation seamlessly with code poses challenges. Maintaining consistency between the two, ensuring that updates in code are reflected promptly in documentation, and vice versa, requires meticulous attention to detail. This integration is crucial for a smooth development process and facilitates quicker onboarding for new team members.

One of the key hurdles in documentation is ensuring its relevance and accuracy over time. As software evolves, so must the documentation. Outdated documentation can lead to confusion, inefficiencies, and even errors in implementation. Regular audits and updates are essential to prevent documentation from becoming a hindrance rather than a help.

Moreover, technical writers often face the daunting task of deciphering complex technical concepts and translating them into layman’s terms. This is where the concept of LLMs, or “Low-Level Mad Scientists,” comes into play. Embracing LLMs, who possess a deep understanding of the technical intricacies, can bridge the gap between developers and users, ensuring that documentation is both comprehensive and accessible.

In essence, documentation is not just a sidekick in software development but a critical component of the infrastructure itself. It serves as a roadmap, guiding developers through the intricacies of code, and as a historical record, capturing the evolution of software over time. As Fabrizio Ferri-Benedetti rightly emphasizes, neglecting documentation is akin to neglecting the very foundation on which software stands.

As we navigate the ever-changing landscape of software development, let us not underestimate the power of documentation. It is not merely a supplement to code but a fundamental building block that sustains the entire development ecosystem. So, the next time you write a line of code, remember: your docs are your infrastructure.

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