Home » From the “Department of No” to a “Culture of Yes”: A Healthcare CISO’s Journey to Enabling Modern Care

From the “Department of No” to a “Culture of Yes”: A Healthcare CISO’s Journey to Enabling Modern Care

by Samantha Rowland
2 minutes read

In the fast-paced world of healthcare IT, the role of a Chief Information Security Officer (CISO) is crucial. Jason Elrod, the CISO of MultiCare Health System, understands this all too well. He has navigated the challenging landscape of legacy healthcare IT environments, where the status quo often reigns supreme. According to Elrod, the healthcare industry has a tendency to “walk backwards into the future,” focusing on the present at the expense of future readiness.

Legacy systems in healthcare can often resemble a security mosh pit—a chaotic and disorganized environment where vulnerabilities lurk around every corner. The pressure to maintain operations while ensuring data security can be overwhelming. Elrod’s journey from the “Department of No” to a “Culture of Yes” is a testament to the transformative power of proactive security measures in enabling modern care delivery.

Embracing a proactive approach to cybersecurity is essential in breaking out of the security mosh pit. Instead of being reactive and saying “no” to innovative technologies and processes, Elrod advocates for a mindset shift towards saying “yes” to secure solutions that enhance patient care. By proactively identifying and addressing security risks, healthcare organizations can create a more resilient and secure IT infrastructure.

One key aspect of Elrod’s approach is fostering a culture of collaboration and innovation within the organization. By involving stakeholders from various departments in security discussions and decision-making processes, Elrod ensures that security is not seen as a barrier to progress, but as an enabler of innovation. This collaborative approach helps build trust and buy-in across the organization, creating a unified front against cybersecurity threats.

Another crucial element of Elrod’s journey is the emphasis on continuous learning and improvement. In the ever-evolving landscape of cybersecurity, complacency is not an option. Elrod encourages his team to stay informed about the latest security trends and best practices, empowering them to adapt and respond to emerging threats effectively. By investing in ongoing training and skill development, Elrod ensures that his team is well-equipped to handle the challenges of modern healthcare IT.

Transitioning from the “Department of No” to a “Culture of Yes” requires a proactive and strategic approach to cybersecurity. By breaking out of the security mosh pit and embracing a mindset of collaboration, innovation, and continuous improvement, healthcare organizations can enhance the security of their IT infrastructure while enabling modern care delivery. Jason Elrod’s journey serves as a powerful example of how a proactive approach to cybersecurity can drive positive change and transformation in the healthcare industry.

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