Huawei’s latest offering, the Mate XT Ultimate, has certainly caught the attention of tech enthusiasts with its innovative tri-fold display. However, with a hefty price tag of €3,499, some potential buyers might be hesitant to take the plunge. To address this concern, Huawei has introduced a compelling offer that could alleviate worries about the cost of ownership.
The standout feature of this offer is the inclusion of a free screen replacement for the first year of ownership, as reported by GSMArena. This is a significant reassurance for users, especially considering the premium nature of the Mate XT Ultimate. The offer extends to cover damages regardless of the cause, providing peace of mind for early adopters.
The need for such an offer becomes apparent when we delve into the specifics of the Mate XT Ultimate’s construction. The tri-fold display, a key selling point of the device, comes with its own set of challenges. Huawei disclosed that replacing the tri-fold screen could set users back 7,999 yuan (approximately £875) in China. Extrapolating to Western markets, this cost could exceed £1,000, surpassing even the price of an iPhone 16 Pro.
Moreover, the unique design of the Mate XT Ultimate leaves a portion of the screen exposed, making it vulnerable to damage. Unlike traditional foldables like the Huawei Mate X6, which offer more protection when closed, the Mate XT Ultimate’s design leaves part of the screen susceptible to scratches and impact. While the accompanying case helps mitigate risks, it does not provide foolproof protection.
Having spent time with the Mate XT Ultimate, our reviewer noted concerns about the visibility of the exposed screen-hinge, signaling a potential vulnerability. The offer of a complimentary screen replacement for the first year could alleviate some of these worries, giving users the confidence to explore the device’s capabilities without constant apprehension.
In conclusion, Huawei’s decision to provide a free screen replacement offer for the Mate XT Ultimate reflects its commitment to customer satisfaction and confidence in the device’s durability. This initiative not only addresses concerns about the high cost of ownership but also underscores Huawei’s dedication to delivering a premium user experience. For those considering investing in the Mate XT Ultimate, this offer serves as a valuable assurance, ensuring that users can enjoy the cutting-edge technology without undue worries about potential damages.