In the realm of modern business, the concept of digital transformation has transcended mere …
Category:
Customer Experience (CX)
-
-
AI Developer ToolsAI in RetailCustomer Experience (CX)
Salesforce wants to do for agentic AI what they did for SaaS
by Lila Hernandez 2 minutes readIn a recent revelation by Christophe Coenraets, the Senior Vice President of Developer Relations …
-
Accounting and FinanceCustomer Experience (CX)Digital Banking
UK Finance Firms At Risk Of Digital Exclusion Ahead of Global Accessibility Day
by Nia Walkerby Nia Walker 2 minutes readAs we mark Global Accessibility Awareness Day on 15th May, it’s crucial to shine …
-
Artificial Intelligence (AI) DevelopmentCustomer Experience (CX)Data SecurityEducation and TrainingSmall and Medium Enterprises (SMEs)
1 in 4 SMEs have never used AI, citing trust and job security concerns
by Samantha Rowland 2 minutes readTitle: Overcoming SMEs’ Trust and Job Security Concerns in Adopting AI In a digital …
-
AI DevelopmentAI in Software DevelopmentCustomer Experience (CX)
To Vibe or Not to Vibe? When and Where To Use Vibe Coding
by David Chenby David Chen 2 minutes readIn the ever-evolving realm of software development, a new buzzword has emerged: Vibe coding. …
-
Broadband ProvidersCustomer Experience (CX)Telecommunications
Now Broadband and TalkTalk most complained about broadband providers
by Jamal Richaqrds 2 minutes readThe recent report by Ofcom, the UK’s communications regulator, has shed light on the …
-
3D printing technologyAI & Cloud ComputingAI in CybersecurityBanking and FinanceCustomer Experience (CX)Ethical and Regulatory ComplianceTraining and Upskilling
Banking on innovation: Engineering excellence in regulated financial services
by Samantha Rowland 2 minutes readIn the fast-evolving landscape of financial services, the marriage between technological innovation and regulatory …
-
AI in CybersecurityArtificial Intelligence in E-commerceCustomer Experience (CX)Digital Transformation
Now M&S is forced to stop taking online orders
by Nia Walkerby Nia Walker 2 minutes readIn a recent turn of events, UK retailer M&S finds itself in a challenging …
-
AI and Data AnalyticsArtificial Intelligence in E-commerceCustomer Experience (CX)Marketing Strategies
9 Proven Strategies for Data-Driven Marketing Success
by Jamal Richaqrds 3 minutes read9 Proven Strategies for Data-Driven Marketing Success In the realm of marketing, the shift …
-
Artificial IntelligenceCustomer Experience (CX)
ChatGPT is referring to users by their names unprompted, and some find it ‘creepy’
by Samantha Rowland 2 minutes readIn the realm of AI chatbots, the latest buzz surrounds ChatGPT and its newfound …
- 1
- 2