Ofcom, the UK’s communications regulator, recently unveiled its latest data on customer complaints within …
AI in Customer Service
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Advanced ManufacturingAI Development in HealthcareAI in Customer ServiceAI in Robotics
Why Intempus thinks robots should have a human physiological state
by Lila Hernandez 2 minutes readWhy Intempus Believes Robots Should Have a Human Physiological State Teddy Warner, a 19-year-old …
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AI in Customer ServiceBrand ManagementContact Center Management
Top brands deliver inconsistent call centre experiences, survey finds
by Jamal Richaqrds 2 minutes readTop brands are often synonymous with quality and excellence, but a recent survey has …
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AI in Customer ServiceAI in RetailEthical AI Development
Assessing Bias in AI Chatbot Responses
by Jamal Richaqrds 2 minutes readAssessing Bias in AI Chatbot Responses: A Critical Examination In the realm of AI …
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AI in Customer ServiceArtificial IntelligenceArtificial Intelligence in E-commerce
Beyond Simple Responses: Building Truly Conversational LLM Chatbots
by David Chenby David Chen 4 minutes readTitle: Moving Beyond Basic Chatbot Responses: Crafting Engaging Conversational LLM Chatbots Have you ever …
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3D printing technologyAI in Customer Service
Beyond Simple Responses: Building Truly Conversational LLM Chatbots
by Lila Hernandez 3 minutes readNavigating the realm of chatbots, we’ve all encountered the infamous phrase, “I’m sorry, I …
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Accounting and FinanceAI Development in HealthcareAI in Customer ServiceArtificial Intelligence
AI Agents: Protocols Driving Next-Gen Enterprise Intelligence
by Nia Walkerby Nia Walker 2 minutes readAI Agents: Protocols Driving Next-Gen Enterprise Intelligence Artificial Intelligence (AI) has evolved significantly, ushering …
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AI in Customer ServiceAI in RetailBanking and Financial Services
System Two AI: The Dawn of Reasoning Agents in Business
by Priya Kapoorby Priya Kapoor 2 minutes readIn today’s fast-paced business landscape, the integration of AI technologies is no longer a …
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AI in Customer ServiceConsumer Electronics
Is Sky down? How to fix your Sky Glass or Sky Stream
by Priya Kapoorby Priya Kapoor 2 minutes readIs Sky down? How to fix your Sky Glass or Sky Stream As a …
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AI Adoption PlatformsAI in Customer ServiceAI in Software DevelopmentDocument ProcessingResearch and Analysis
Real-world use cases for agentic AI
by Lila Hernandez 3 minutes readReal-world Applications of Agentic AI In the realm of technology, the evolution from simple …